HNI Digital Onboarding Transformation
Year
2025
Role in Project
Business Transformation Lead & Domain Consultant
Clients
Digital Banking · IndusInd Bank
About The Project
HNI clients faced 5–7 day onboarding TAT due to fragmented KYC, CRM and
operations handoffs across siloed teams - creating
service friction, compliance risk and low NPS.
- Governed cross-functional UAT
- Authored acceptance criteria
- Designed compliance monitoring dashboard
- Delivered adoption programme for 40+ Relationship Managers.
Overview
Great user experience design lets users focus on the task they have to complete and evokes emotion without distracting them.!
- Presentation of your logo on different media
- Graphic research and production
- raphic research and production
- Delivery of your logo in professional formats
Results
120%
Months Project Duration
120%
Months Project Duration
120%
Months Project Duration
Poster Series
Ul Toolkit
