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MannDigiWorld > BFSI Domain Consulting Services

BFSI Domain Consulting

10+ years in banking and insurance teaches you something most consultants never learn: the difference between a process that looks efficient on a slide and one that actually survives contact with a real branch, a real compliance officer, and a real customer who’s had a bad day.

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I've spent my career inside Retail Banking, HNI and Affluent Banking, Wealth Management, Bancassurance, and Insurance Distribution - not advising from the outside, but sitting in the room where CASA targets get missed, where a lending product gets stuck in underwriting, where a Priority Banking client calls the branch manager directly because something didn't go the way it should have.
That's the perspective I bring to BFSI domain consulting. When I look at a banking or insurance operation, I'm not starting from a framework I read somewhere. I'm starting from having managed the P&L, having sat across from the Relationship Manager whose targets depend on the process working, and having explained to a Compliance Head why a workaround isn't actually a fix.

  • Diagnosing why a CASA acquisition funnel is underperforming — and whether the problem is the product, the process, or the incentive structure
  • Structuring bancassurance partnerships so that both the bank and the insurer’s economics actually make sense long-term, not just at signing
  • Advising on Wealth Management proposition design for HNI and Affluent segments where the difference between “good enough” and “genuinely differentiated” is entirely in the details
  • Untangling Cards and Lending products that have accumulated years of exceptions, workarounds, and “we’ve always done it this way”
Let’s Talk

If your organisation needs someone who can walk into a banking or insurance business review and immediately understand what's actually happening — not what the dashboard says is happening — that's the work I do.

Retail Banking

HNI/Affluent Banking

Wealth Management

Insurance Distribution

STRATEGY

CASA

Lending

Cards

Priority Banking

Stakeholder Management